Privacy Policy

1. Collection and use of personal information When you use InStore Mall services, we may ask you to provide personal information. InStore Mall will use this information in accordance with this privacy policy. You do not have to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any questions you encounter. The following provides some examples of the types of personal information that InStore may collect and how we use such information: 2. What personal information do we collect When you create an account, purchase products, download software updates, and contact us, we may collect various information, including your name, mailing address, phone number, email address, contact preferences and other information. When you use the InStore Mall to purchase goods or gift cards, the InStore Mall may collect the information you provide related to the above-mentioned persons, such as name, mailing address, email address and phone number. InStore Mall will use such information to meet your requirements, provide related products or services, or achieve anti-fraud purposes. In some jurisdictions, for the purpose of complying with laws and regulations, we may require users to provide identity certificates issued by the government, but only in a few cases, such as customs declaration. 4. How we use your personal information We will notify you in time of the latest product releases, software updates and event notices. If you do not wish to be included in our mailing list, you can opt out at any time by updating your preferences. We may use your personal information (such as email address or mobile phone number) to verify and determine user identity. We may use personal information to send important notices, such as order information about purchases. Since this information is essential to the communication between you and the mall, you cannot refuse to receive such information. We will also use personal information for internal purposes such as auditing, data analysis, and research to improve Everbright Mall's products, services, and communication with customers. 5. Collection and use of non-personal information We also collect and utilize data that we cannot directly establish contact with any specific individual. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it. We will collect information such as occupation, language, zip code, area code, unique device identifier, referring URL, location, and the time zone the user is in when using the product, so that we can better understand customer behavior and improve our products and services And advertising. We collect information related to customer activities on our website. We will aggregate such information to help us provide customers with more useful information and understand which parts of our website, products and services are most interested in. For the purposes of this privacy policy, aggregated data is considered non-personal information. We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results of our services and make them more relevant. This type of information usually does not involve your IP address, with the exception of the following few cases: We need to ensure the quality of services provided over the Internet. 6. Cookies and other technologies InStore or emails and advertisements may use cookies and other technologies, such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have viewed, measure and improve the effectiveness of advertising and web searches. We treat information collected through cookies and other technologies as non-personal information. However, if local laws treat Internet Protocol (IP) addresses or similar identifying marks as personal information, we also treat such identifying marks as personal information. Similarly, for the purposes of this privacy policy, when non-personal information is used in combination with personal information, we treat the combined information as personal information. Like most Internet services, we also automatically collect certain information and store it in log files. Such information includes IP address, browser type and language, operating system, date/time stamp, etc. We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect information on the overall demographics of the user base. InStore Mall may use this information for our marketing and advertising services. Pixel tags allow us to send emails in a format that customers can read and tell us if the emails have been opened. We can use this information to reduce or eliminate emails sent to customers. Seven, other According to the laws, legal procedures, litigation and or requirements of public institutions and government departments within and outside your country of residence, it may be necessary for InStore to disclose your personal information. If we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you. If we determine that disclosure is reasonably necessary in order to enforce our terms and conditions or protect our operations or users, we may also disclose information about you. In addition, in the event of a reorganization, merger or sale, we can transfer all personal information we collect to relevant third parties. Protection of personal information InStore Mall takes the security of your personal information very seriously. InStore Mall uses encryption technologies such as Transport Layer Security (TLS) to protect your personal information during transmission. When storing your personal data in the InStore Mall, we will use computer systems with limited access rights, which are deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, even when we use third-party storage space. 8. Privacy issues If you have any questions or questions about InStore's privacy policy or data processing, or want to complain about possible violations of local privacy laws, please contact us. You can contact us at any time by calling the support phone number of InStore Mall. When we receive a privacy issue or access/download request, we will classify the contacts and try to solve your specific questions or questions. If your question itself involves more important matters, we may ask you to provide more information. These contacts who raised more important issues will receive a response. If you are not satisfied with the response you received, you can refer your complaint to the relevant supervisory authority in your jurisdiction. If you consult us, we will provide you with information on possible complaint channels based on your actual situation. InStore Mall may update its privacy policy at any time. If we make major changes to the privacy policy, we will post a notice and updated privacy policy on the company website.

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